Privacy Policy

1. Our Obligations & The Privacy Act

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the official website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

2. What is Personal Information & Why We Collect It

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:

• Names and organization identifiers
• Email addresses and phone numbers
• Usage logs and operational metadata related to managed software services
• SaaS device tokens for native push notification delivery

This Personal Information is obtained through our secure applications on wannon.app, our website wannondigital.com, registration forms, API transactions, support requests, and cookies. We collect this data for the primary purpose of providing, maintaining, and automating our software services for you and your organization.

3. Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about things such as an individual's racial or ethnic origin, political opinions, religious beliefs, professional memberships, criminal records, or health information.

Wannon Digital does not actively request or process sensitive information. If any sensitive information is received, it will only be processed with your explicit consent or where required/authorized by law.

4. Disclosure of Personal Information

Your Personal Information may be disclosed in limited circumstances including:

• Third-party platform suppliers directly involved in executing the service (e.g., secure payment or cloud gateway provider integration) with your consent
• Where required or authorized by law

5. Security of Personal Information

Your Personal Information is stored in a highly secure, modern digital infrastructure designed to protect it from misuse, loss, unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for its active purpose, we take reasonable steps to destroy or permanently de-identify it. In accordance with standard Australian corporate regulations, records and database backups containing core transaction metadata may be securely archived for up to 7 years.

6. Accessing & Maintaining Quality

You may access, update, and correct the Personal Information we hold about you. If you wish to access your details, please contact us in writing. To protect your security, we will verify your identity before releasing any data. Wannon Digital does not charge a fee for access requests.

7. Complaints & Contact Information

If you have any questions, concerns, or complaints regarding our Privacy Policy or data handling, please contact us directly: